Interface and behavioral design of the “personal zone” platform, unified across all government ministries. This online platform will concentrate government services specific to the user’s individual needs and provide greater ease of access to them, thereby encouraging individuals to act more responsibly, economically, and efficiently. Today, the citizen communicate with each government body in a different way (through a different interface, a different form of identification, and more). This leads to awkwardness and difficulty in navigating, inability to perform actions and information that is insufficient and inaccurate. This will Improve public relations and the level of service by online citizen-centered government services, which will reduce the bureaucratic burden.
The design system we created in collaboration with an entire product team is essential to produce a unified user experience for all different government